Refund policy

Thank you for shopping at The Obboy Store. We appreciate the trust you have placed in us and want to ensure you are satisfied with your purchase.

Refund Eligibility: We only accept refund requests for damaged products. To be eligible for a refund, customers must provide an unboxing video as proof of the damage.

Refund Process:

  1. Customers must contact us via WhatsApp at +91-9773645745 or E-mail us at contact@theobboystore.com within 3 days of receiving the damaged product.
  2. Provide a clear unboxing video showcasing the damage.
  3. Once the damage is confirmed, we will initiate the refund process.
  4. Refunds will be processed within 8 to 10 business days.

Note: Customised products cannot be refunded for reasons other than damage.